"Personal Data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
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Emercomm collects and uses Personal Data from you in several ways and for the purposes listed below. We only use your Personal Data as described below:
Directly from You through Site Forms. We receive the Personal Data you submit to us (e.g., name, address, telephone number, email address, and location) so we can complete a requested transaction and respond to your requests.
Improve our Products and Services. When you provide us with feedback and other information through the Site about our products and services, we use it for developing, enhancing, and improving our products and services.
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The processing of your Personal Data for this purpose is based on your consent or necessity to provide the Site to you.
Commerce and Product Support. You may be asked to share Personal Data such as your name, address, telephone number, and email address when you interact with Emercomm through the Site. When you buy directly from Emercomm and its vendors and suppliers who facilitate the purchase and delivery of products and services use this Personal Data to complete the transaction. Emercomm shares Personal Data with its vendors and suppliers to complete transactions. Emercomm has agreements in place with its vendors and suppliers to limit their use of the Personal Data to completing the transaction and performing services for Emercomm. You may also interact directly with and provide Personal Data directly to Emercomm’s vendors and suppliers when you purchase Emercomm products and services. In these circumstances, the vendors and suppliers collect and use your Personal Data subject to their privacy policies and will share Personal Data with us to complete the transaction.
You may opt out from receiving marketing-related communications by either clicking on the unsubscribe link at the bottom of marketing-related emails we send you. We will process opt-out requests without undue delay.
Emercomm maintains appropriate organizational and technical measures for protection of the security, confidentiality, and integrity of Personal Data from unauthorised or unlawful access, accidental loss, destruction, damage, misuse, disclosure and alteration. Unfortunately, no data transmission over the Internet can be guaranteed to be secure, therefore, we cannot ensure the security of any information you send to us and you do so at your own risk. If Emercomm learns of a security system's breach, we will comply with all applicable law to notify you about the breach so that you can take appropriate protective steps. Emercomm may post a notice on the Site if a security breach occurs. If this happens, you will need a web browser or mobile device enabling you to view the Site. Emercomm may also send an email to you at the email address you have provided to us in these circumstances or communicate with you by other means if we can. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
While we take various steps to ensure the accuracy and completeness of your Personal Data, we rely upon you to provide accurate and complete Personal Data when interacting with us. All persons in the scope of the General Data Protection Regulation whose Personal Data is being processed by Emercomm have the legal right to request: (i) access, (ii) rectification (iii) erasure, (iv) restriction of processing, (v) object to processing, and/or (vi) data portability of their Personal Data. Any such requests should be submitted in writing to Emercomm business address,
We consider several factors to determine how long we keep Personal Data. We consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. Once we no longer have a need for your Personal Data, we will securely destroy it in accordance with our standards and applicable laws and regulations.
The Site may contain links to third-party websites, however, please be aware that Emercomm is not responsible for and does not control the privacy practices of these other websites. We encourage you to read the privacy policies for these other websites, as they may differ from ours.
You understand that when Personal Data is collected through the Site, we will transfer it within Emercomm to the Canada, the United States and th EEC and other locations around the world. The other jurisdictions may not provide data protection or privacy laws equivalent to the laws of your country, however we put appropriate measures in place to protect your personal information.
When Emercomm receives formal written inquiries or complaints, Emercomm will contact the individual regarding his/her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the handling of Personal Data that cannot be resolved between Emercomm and an individual.
Emercomm Business Consultants Inc
100 Millside Drive
Milton, ON L9T 5E2