We focus on helping you unlock the potential within your organization through a process we call ‘simplifying‘. We teach you the core principles of lean enterprise so that you can build a total business strategy that focuses on customers, process and people! We take a ‘needs-based’ approach, which ensures solutions are custom-tailored to meet your goals and realize your organizations full potential. View Our Services or for more information on Lean Scroll down…
Why Lean IT Lean IT is an extension of lean manufacturing and the next frontier for Lean in business. In most organizations IT has reached unprecedented levels of complexity and with this comes the risk of greater variability in performance and customer service. Lean IT focuses on the elimination of WASTE and CONTINUOUS IMPROVEMENT. Waste is defined as work that does not add value to a product or service. Eliminating waste throughout the IT function will impact customer service, employee productivity and higher than necessary business costs. Our approach starts with the IT customer and takes an end-to-end view to ensure improvement occurs across all IT processes.
Lean IT initiatives can be limited in scope and deliver results quickly, thus justifying your initial and future investments. For CEO’s and CIO’s looking to increase the value contribution of IT to the organization Lean IT will not only reduce business ‘waste’ but allow IT to move from a support service to a central role in delivering customer value.
Lean manufacturing is based on finding efficiencies and removing wasteful steps that don’t add value to the end product. This helps to cut costs and deliver what the customer wants and is willing to pay for.
With a lean philosophy, you focus on continuous improvement. Instead of making rapid, irregular changes that are disruptive to the workplace, you make small and sustainable changes that the people who actually work with the processes, equipment, and materials will take forward.
This systematic and simple approach is very effective across all types of functions and industries. What’s more, ultimately, a process without waste is much more sustainable. Emercomm consultants have been involved in hundreds of lean manufacturing and distribution initiatives and can coach you to success and higher profits. We can also help with off-shoring, next-shoring and Take Back Manufacturing initiatives.
Why Lean Office? The office and service processes are often varied. Rather than a deterrent, this provides a great opportunity to apply lean principles for profit and efficiency! The Emercomm Lean Office process starts by looking at the organization’s strategy and key business objectives. Next we work with you to focus on the key business processes that directly affect the organization’s ability to deliver value to its customers and achieve their objectives. Once the focus area has been identified we apply four basic steps: Stabilize (create predictable and repeatable outputs), Standardize (streamline or simplify work), Visualize (transparency; work instructions and processes are posted) and Improve (sustain the lean process by developing lean leaders). Areas where Lean Office has been applied successfully include: processing of orders, on-boarding of new staff, supplier returns and rebates, customer invoice disputes and resolution.
We believe that the application of any tool must be done in the context of the overall business process re-design in order to realize the full benefits. Our team of Lean Coaches are experts in helping you develop a clear set of objectives, identify the business process that relate to them and determine which process need to be addressed.
Why Lean Culture? Changing the way your business runs is about more than implementing a Lean continuous improvement program. Experts estimate that 80% of becoming a customer-focused business or Lean Enterprise is culture related! The way employees work, their attitudes toward work and change, their relationships with each other and management will all impact how well (or poorly) change is adopted and sustained.
What Does a Lean Culture Look Like?
Our team of Lean Coaches can help you create a Lean Culture that is unique to your business.
In order to thrive as an organization, you need the right people in the right place at the right time. Our quantitative methodology for attracting and retaining those people is time and cost effective, not only for your current needs but for the future requirements of your organization. Contact us to learn more about our extensive Human Resource Services.