There have been many articles written about the huge failure rate of enterprise system implementations to deliver on time, on budget or to return the savings expected. The failure rate is currently 73%. Regardless of the type of system being deployed the results are similar. So, assuming that you purchased the correct software in the first place and have followed previous advice about ensuring the accuracy of the quotation in terms of services, how do we best ensure that your implementation ends up on the plus side of the ledger? We focus on the largest intangible of the project: the human side.
There are two things that humans need in order to carry their part of the project off successfully: Knowledge and Time.
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